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Q: The mission statement
says the programs are designed to enhance Direct Care Staff performance.
Does this mean the in-services are only written for the front line staff?
A: The 12 Minute
Trainer writes in-services specifically designed for the direct care giver in
long term care. Our in-services are written for the entry level staff member.
Many of our programs include information useful to other staff members as well.
For example, our Ergonomics in-service starts at the basics and shows examples
of ergonomic stressors common to the direct care giver as well as the
maintenance worker and office staff. Simple solutions are provided for
each common ergonomic stressor in an easily understood format. The program
also encourages the viewer to think about ergonomic stressors related to job
tasks and problem solve resolutions for each. Although the programs are written
for the direct care giver, most staff can benefit from these programs.
Q: How many copies of the
tests, sign-in sheets and posters can I make?
A: A trainer CD is
included in each in-service package and contains a post-test, poster and sign-in
sheet. You can print as many copies as you wish for use by the purchasing
facility or person.
Q: What payment methods
are accepted?
A: We accept all major
credit cards, checks, purchase orders and will invoice upon request.
Q: How complicated is the
Trainer CD?
A: Just place in the
computer CD tray and it starts automatically. Just click on the test,
poster or sign-in sheet desired and print.
Q: Will you replace a
scratched DVD or CD?
A: Just return the
scratched DVD or CD with receipt and it will be replaced free of charge.
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"It's About Time"
